Frequently Asked Questions

Is there a way to try SimpleTherapy?

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I have an idea for improving SimpleTherapy. Where can I make a suggestion?

Great! We’d love to hear from you. Please call us at 1-800-644-2478 or email us at and let us know what’s on your mind!

I think SimpleTherapy would be perfect for my partner/parent/friend. Can I sign up on their behalf?

Unfortunately not. Health is a such a personal thing, and because only the individual can experience what their body feels like, you cannot sign up for SimpleTherapy on anyone’s behalf. However, please encourage them to look into SimpleTherapy and sign up for themselves!

Can I watch the SimpleTherapy exercise videos on my television?

If you have Apple TV and an iPhone, iPad or a 5th generation iPod Touch, you can use AirPlay to send each video to your television. While the video is playing, tap the AirPlay icon [graphic] and select your Apple TV device. We also support Chromecast.

Can I use SimpleTherapy on a smart phone, tablet or XBOX™?

SimpleTherapy will work on smartphones, tablets, laptops, or desktops. You do not need an XBOX™ or any other expensive equipment.

How do I know if SimpleTherapy is right for me?

When you sign up for SimpleTherapy, we will lead you through a short questionnaire to ensure that this program is the right fit for you.

I’ve had chronic pain for such a long time. Should I even bother?

Of course! No matter how long pain has been a problem for you, there is always something that you can do to strengthen your body. There is hope. We’ve heard numerous stories of chronic pain relief from our customers.

Are the exercises difficult or painful?

At the end of each session, we ask you for feedback. You rate each exercise as too easy, too hard, or just right, and our program will automatically adjust your next set of exercises to match your comfort level—letting you Progress Yourself.

If any exercise causes you any discomfort, you may decide not perform it. You may skip it, and you can tell us that it hurt at the end of the session. Your program will remove the exercise and replace it with a new one that’s a better match for you.

Do I need to be an active person to use SimpleTherapy?

Not at all. We listen to what you tell us about yourself and select your exercises based on what you share. Then we listen to your feedback, and the exercises adapt to meet your needs even better. You’ll Progress Yourself® at your own pace, no matter where you start.

What if I miss a session? Should I stop or start over?

All you need to do is log in, and SimpleTherapy will automatically pick up right where you left off, even if it’s been a while!

Do I need any special equipment?

Our exercises are designed to be done with household items that you already have, not anything you’d need to buy. Examples include a pillow, chair, step, or soda can.

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